a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the CallCenter... of performance and customer delight. Oversee day-to-day operation. Ensure achievement of CallCenter & Customer Care KPIs. Ensure...
agents fully understand the QA metrics. Assist in the preparation of QA documents and distribution to callcenter agents... under the supervision of the QA manager. Improving overall callcenter efficiency through constant improvement of agent...
documents and distribution to callcenter agents. Conducting call audits to determine areas of improvement and monitoring.... Assess agents monthly performance by working closely under the supervision of the QA manager. Improving overall callcenter...
the relationship with the hub providers; Develop objectives for the callcenter's day-to-day activities; Continually... and report contact-center KPIs (costs, service level, customer service metrics, team happiness etc.); Evaluate performance...
, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers... that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported...
, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers... that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported...
, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers... that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported...
Position: Service Center Associate Reporting to: Regional Sales Manager. Dotted line to Fleet Operations Manager... Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center...
Position: Service Center Associate Reporting to: Regional Sales Manager. Dotted line to Fleet Operations Manager... Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center...
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IndiaMART InterMESH shares surged 10% on strong Q4 results despite target price cuts. Stock hit day's high of ₹2,913, up 21.6% from 52-week low. Company's net profit rose 79% YoY in Q4FY24 to ₹99.6 crore. Continue Reading »
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REC stock surges 9.5% to ₹555.45 on strong Q4FY24 results, 33% YoY jump in net profit to ₹4,079 crore. Revenue grows 25% YoY. Scrip up 336% from 52-week low. Company aims to be NPA-free by FY25 with debt-raising plan of ₹1.6 lakh crore. Continue Reading »
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BofA upgrades Vodafone Idea to 'neutral', citing potential for tariff hike leverage and enhanced 4G network coverage. Despite positive outlook, BofA refrains from recommending VIL as a buy, awaiting clarity on funding post-FY26. BofA suggests that tariff revisions may occur post-general elections. Continue Reading »