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and/or alternatives Keep record of all calls received in our call center database in a comprehensible way Meet personal/team qualitative... when transferring a call to another member of staff for specialist advice. Ensuring that customers are advised... Apply Now

performance in the call center, including the team strengths and areas of opportunities Come up with negotiation training... reports for the teams Use Call Center tools (QA form, Tracker etc.) to gather data and analyze trends or patterns affecting... Apply Now

and/or alternatives Keep record of all calls received in our call center database in a comprehensible way Meet personal/team qualitative... when transferring a call to another member of staff for specialist advice. Ensuring that customers are advised... Apply Now

performance in the call center, including the team strengths and areas of opportunities Come up with negotiation training... reports for the teams Use Call Center tools (QA form, Tracker etc.) to gather data and analyze trends or patterns affecting... Apply Now

, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers... that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported... Apply Now

service, call center, or Help Desk support role and proficiency in one supported application. Additional... Apply Now

& manage the relationship with the hub providers; Develop objectives for the call center's day-to-day activities; Continually...; Collect, analyze and report contact-center KPIs (costs, service level, customer service metrics, team happiness... Apply Now

year of experience in customer service, call center, or Help Desk support role and proficiency in one supported application... Apply Now

Position: Service Center Associate Reporting to: Regional Sales Manager. Dotted line to Fleet Operations Manager... Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center... Apply Now

& manage the relationship with the hub providers; Develop objectives for the call center’s day-to-day activities; Continually...; Collect, analyze and report contact-center KPIs (costs, service level, customer service metrics, team happiness... Apply Now