and/or alternatives Keep record of all calls received in our callcenter database in a comprehensible way Meet personal/team qualitative... when transferring a call to another member of staff for specialist advice. Ensuring that customers are advised...
, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers... that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported...
performance in the callcenter, including the team strengths and areas of opportunities Come up with negotiation training... reports for the teams Use CallCenter tools (QA form, Tracker etc.) to gather data and analyze trends or patterns affecting...
performance in the callcenter, including the team strengths and areas of opportunities Come up with negotiation training... reports for the teams Use CallCenter tools (QA form, Tracker etc.) to gather data and analyze trends or patterns affecting...
Position: Service Center Associate Reporting to: Regional Sales Manager. Dotted line to Fleet Operations Manager... Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center...
& manage the relationship with the hub providers; Develop objectives for the callcenter's day-to-day activities; Continually...; Collect, analyze and report contact-center KPIs (costs, service level, customer service metrics, team happiness...
environment. We are currently seeking a highly motivated and skilled Bilingual CallCenter Representative proficient in.... Previous experience in a customer service or callcenter role is preferred. Excellent communication skills, both verbal...
's Hospital and The Columbus Dispatch Summary We are currently seeking a highly motivated and skilled Bilingual CallCenter... and written) is essential. Previous experience in a customer service or callcenter role is preferred. Excellent communication...
REC stock surges 9.5% to ₹555.45 on strong Q4FY24 results, 33% YoY jump in net profit to ₹4,079 crore. Revenue grows 25% YoY. Scrip up 336% from 52-week low. Company aims to be NPA-free by FY25 with debt-raising plan of ₹1.6 lakh crore. Continue Reading »
Small-cap stock below ₹50: Gujarat Toolroom share price has been hitting the upper circuit after the company declared the date of announcement of Q4 results 2024 Continue Reading »
BofA upgrades Vodafone Idea to 'neutral', citing potential for tariff hike leverage and enhanced 4G network coverage. Despite positive outlook, BofA refrains from recommending VIL as a buy, awaiting clarity on funding post-FY26. BofA suggests that tariff revisions may occur post-general elections. Continue Reading »
Netweb Technologies India’s net profit in the fourth quarter of FY24 jumped 181.8% to ₹29.66 crore from ₹10.52 crore in the year-ago quarter. Continue Reading »
Nifty today: Shares of HDFC Bank, RIL, Infosys, TCS, and Kotak Mahindra Bank hold key as they hold around 35% weight in the 50-stock index, say experts Continue Reading »
It remains to be seen if demand is sustainable enough to absorb the increase in supply, given that interest rate cut hopes are unlikely to materialize any time soon. Continue Reading »
Stock Market Today: Coal India share price after rising 92% in a year trades flat ahead of Q4 results. While the gains for the share price have been driven by rising volumes and good e-auction premiums, what to expect during Q4 results? Continue Reading »