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vision and strategy for enabling live engagement channels such as Chat, Schedule a Call, and Messaging Apps, enhancing rep... for Contact Center as a Service Experience in integrating digital channels with Salesforce service cloud/ Service cloud voice... Apply Now

Scholarship programs for employee family members Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse.... If you are using a screen reader and are having problems using this website, please call (800) 645-7484 for assistance.... Apply Now

’s request; confirm an understanding of the issue, diagnose the problem and provide an accurate solution Document all call... Contact Center experience will be a plus Applicants: Qualcomm is an equal opportunity employer. If you are an individual... Apply Now

capacity against the actual performance to achieve service levels and efficiency metric goals Communicate and call out changes... experience with some technical background - 3+ years of previous experience in a contact center environment using contact center... Apply Now

How you will do it: Analyze the requirement and initiate the Kick-off call with Front Desk after getting CoE SFDC Code.... Regularly participate in the Daily Call /Cadence Call with the business team. What we look for BE (Mechanical / Electrical... Apply Now

that are shaped by the role. The candidate will work with GSI Global Engineering Center (GSI GEC) to coordinate with the GSI Regions... to decide on priority call on various tasks within the project. Provide constructive feedback where appropriate. Provide... Apply Now

and within prescribed service level targets Ready to work on email, chats and call to address customer queries Collaborate with various... pricing, billing, tax, accounts receivable, etc. 2 years’ experience using service center tools; CRM, SAP or JDE. Proficient... Apply Now

Pay: ₹20,000.00 - ₹35,000.00 per month plus incentives Build Your Future! Come join our thriving team as a Call Center... Apply Now

years of experience on Inside or Outside Sales, Field Services Representative, Call center customer technical support, CCC... Apply Now

Coordinate administrative functions necessary to facilitate and deliver training programs Create and facilitate contact center... Performance Indicators Participate in team calibration sessions to identify trends, calibrate call consistency and provide... Apply Now