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and other field and office staff, along with training and supervising call center agents and monitors, who make outbound calls... Apply Now

Would be a part of the contact center team handling Inbound calls / Outbound calls/non-voice. ' Needs to ensure... all contact center requests, complaints, and queries are addressed. ' The employee is expected to demonstrate the highest standards in... Apply Now

number Contact : HR Rahul @ 8310564292 Call or WhatsApp Email ID : [HIDDEN TEXT] NOTE-CANDIDATES MUST BE IN BANGALORE CURRENTLY... & Drop Facility Regards, Contact : HR Rahul @ 8310564292 Call or WhatsApp Email ID : [HIDDEN TEXT]... Apply Now

for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA... customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases Qualification B... Apply Now

policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions... for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities... Apply Now

without authority Retail Industry & Call Center industry experience preferred.... Apply Now

volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident... requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution... Apply Now

and facilitates call calibration sessions for call center staff. Provides feedback to call center team leaders and managers. Prepares...Roles & Responsibilities: Participates in design of call monitoring formats and quality standards. Performs call... Apply Now

.Familiarity with inbound call center operations, including knowledge of customer service processes, call handling procedures... ability to analyze data and metrics related to contact center performance, such as call volume, average handling time, first call... Apply Now

First Call Resolution and minimum rejected resolutions or Reopen Cases Qualification B-Tech Skill (Primary) Data Center...Job Description (Posting). Tanium Skill Required (1.) To provide support for on call escalations and doing root cause... Apply Now