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and manage\troubleshoot as per project defined process · Customer escalation handling · ITIL trained / certified Process... Apply Now

Knowledge on ITIL process like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents... Apply Now

management. Solid stakeholder management. Knowledge of ITIL framework and best practices. Requirements Proven work... Apply Now

following ITIL frameworks; Good general knowledge and expertise of networking (TCP/IP, routing, switching, WAN, LAN... Apply Now

working experience of other Cloud services, Private Clouds PMP certified / Prince ITIL Additional skills: Besides the... Apply Now

Responsibilities :- · Adhering to SLAs · ITIL Processes awareness and adhering to · Reporting to the Track Lead... tickets on ITIL based ticketing system like Service Now & Remedy · Improves and maintains customer and employee satisfaction... Apply Now

with the ability to develop new tools and processes Knowledge of change and release methodologies Understanding of ITIL... Apply Now

Management, or Customer Service delivery field Certification requirements · Preferred MCP/MSCE/MSCA or HDI CSS · ITIL... Apply Now

MS Azure Solid ITIL experience (3- 5years) General knowledge of insurance with experience in Financial Services (3... Apply Now

environment (at least 100-150 Servers) Certification requirements - MCSE (Essential), VCP, (Essential), ITIL (Would be added... Apply Now