records using ERP/WMS systems (e.g. SAP/ORACLE) Deal with customer related queries, complaints and resolve customer related... issues via phone, email and CRM Systems SKILLS AND EXPERIENCE REQUIRED: At least 1 year experience in customer service...
processing Strong interpersonal and customer service skills Good eye for detail Experience of using either SAP or CRM systems... Liaising with internal teams such as warehouse and account managers Dealing with queries Updating in house CRM system...
information, activities, opportunities regularly into CRM and make use of available CRM data and reports to follow-up; Make active... use also of other specific sales IT tools (SAP, etc.) Timely inform supply chain on extraordinary demand (e.g. special...
on leads, and update customer interactions, orders, and projects in the CRM system. Production & Order Management Lead.../manage product codes for new Heritage items within our SAP system. Obtain/verify committal sheets for orders. Coordinate...
Maintaining CRM systems Transport organisation Warehouse stock management Matching customer credit requests Experience... Required Previous administration experience, ideally dealing with sales orders and managing customer accounts Experience of using SAP...
, both written and verbal Excellent interpersonal skills Strong listening abilities Proficient in Excel and SAP Desirable... Care, Customer Experience (CX), Customer Needs (Inactive), Customer Relationship Management (CRM) Software, Customer...
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