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communication skills. Add case resolution to KMS. Understand and utilize Information Technology Information Libraries (ITIL... Apply Now

communication skills. Add case resolution to KMS. Understand and utilize Information Technology Information Libraries (ITIL... Apply Now

independently with minimal direction ITIL certified Responsibilities Provide end to end ownership of customer service... Responsibilities for the commercial elements of the customer service contracts Work across our ITIL based services, incident, problem... Apply Now

, etc.) Profil recherché :Formation : Diplôme en informatique, réseaux, ou équivalent (Bac +2 minimum). Certifications spécifiques (ITIL... Apply Now

with ITIL Processes: Since the platform is built on ITIL standards, a basic understanding of Incident, Problem, Change... Apply Now

bureautiques (niveau 2). Une bonne connaissance des bonnes pratiques ITIL, une maîtrise du logiciel GLPI pour la gestion des.... Appliquer les bonnes pratiques ITIL dans la gestion des services IT, en utilisant le logiciel GLPI pour une gestion efficace des... Apply Now

et sauvegarde. Certification réseau ou systèmes (CCNA, ITIL, Microsoft) appréciée. 3 à 5 ans d’expérience en administration... Apply Now

. Report to coordination team Profil et compétences recherchées In-depth experience with ITIL processes Team player... Apply Now

knowledge of IT Departments processes, technics and constraints. A comprehension of ITIL would be an advantage Good written... Apply Now

in COBIT and IT security standards like ISO/IEC 27001 or NIST. - Certified ITIL (Information Technology Infrastructure... Apply Now