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with remote desktop support would be an advantage Awareness of ITIL framework About Capita Education: Capita works in... Apply Now

-tiered technical teams. Experience working in an ITIL framework environment and proficiency with ITSM tools and software... Apply Now

such as ITIL to ensure that the service is delivered within a controlled and effective support framework. monitor all dependencies.... Person Specification Qualifications Essential Professional qualifications relevant to role, for example ITIL, programme... Apply Now

governance frameworks (e.g.: COBIT, ISO 2700X, ITIL), project governance frameworks, knowledge of complex enterprise systems... Apply Now

Management (ITOM) and certifications such as ServiceNow CSA, Certified Application Developer, ITIL Foundation, ServiceNow... Apply Now

with ITIL best practices. Ensure the entry into service of solutions and services in your field in collaboration with the... Apply Now

Service Desk Manager- £60,000 – Kingston, Hybrid ITIL A highly successful and rapidly growing tech business based... Plus (SDP) and champion the use of ITIL best practice. Ensure that all IT support queries are logged in SDP resolved... Apply Now

of integrations Take part in Out Of Hours Support for a limited number of applications in the portfolio Follow ITIL processes... of working within ITIL aligned processes – Request, Incident, Problem and Change Management Experience of Supplier Management... Apply Now

services management, infrastructure and operations, and EA and ITIL frameworks Technical IT (security, transaction... Apply Now

. A sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM or ITIL... Apply Now