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through the Service Request Management and Fulfilment process in line with ITIL guidelines. Keeping customer informed... Apply Now

degrees of technical understanding Experience in using ITSM and Service Desk management tools ITIL/Agile methodology... Apply Now

experience (L2/L3) Strong knowledge of Cisco products Routing, switching & firewall experience Understanding of ISO & ITIL... Apply Now

using a Service Management Toolset e.g. Remedy, Cherwell etc. Basic understanding of ITIL best practices and ISO9001... Apply Now

general hardware/software troubleshooting and problem-solving skills ITIL foundation accredited Full clean UK drivers... Apply Now

of IT Service Management frameworks (ITIL, COBIT) · Working knowledge of the Microsoft technology stack. Desirable... Apply Now

, CISM. Information security standards and risk frameworks such as SOC2, ITIL, COBIT, NIST CSF, NIST 800-53. Experience... Apply Now

an understanding of SQL Server Management Studio / SQL Server Profiler Proficient in Microsoft Office ITIL foundation level / working... understanding of ITIL concepts Desirable Experience working in the insurance industry Exposure to programming languages – C... Apply Now

· ITIL V4 certification is a big plus. Key responsibilities: · Be responsible of the overall engagement in terms... Apply Now

methodologies and general IT controls. Familiarity with leading industry frameworks such as Cyber Essential Plus, ITIL and COBIT... Apply Now