. Your role will also involve forecasting callcenter volumes on a weekly, monthly, and quarterly basis using the provided tools..., which will inform hiring and scheduling plans. You will develop and implement CallCenter Agents' schedules across teams at the BPO...
, MINIMUM REQUIREMENTS Minimum 1-year proven experience as a callcenter representative in a BPO Excellent written and verbal English... with their issues Full understanding of how to deliver a positive customer journey whilst maintaining strict call-handling KPIs...
forecasting callcenter volumes on a weekly, monthly, and quarterly basis using the provided tools, which will inform hiring... and scheduling plans. You will develop and implement CallCenter Agents' schedules across teams at the BPO premises and monitor call...
. Your role will also involve forecasting callcenter volumes on a weekly, monthly, and quarterly basis using the provided tools..., which will inform hiring and scheduling plans. You will develop and implement CallCenter Agents’ schedules across teams at the BPO...
Scope of work Pigia Penda is the official Penda Health CallCenter Platform handling both Telemedicine and General... Customer requests virtually. Our CallCenter Representatives play a pivotal role in maintaining smooth communication...
, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers... that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported...
Responsibilities CallCenter Management: Oversee CallCenter operations, including inbound and outbound customer... and coach CallCenter staff to deliver excellent customer service. Monitor callcenter metrics and KPIs to identify areas...
Delivering a better way to cook Customer Experience Lead Responsibilities CallCenter Management: Oversee Call... Center operations, including inbound and outbound customer interactions. Develop and implement best practices for call...
sustainability and stability of the company. Scope of work Pigia Penda is the official Penda Health CallCenter Platform handling... both Telemedicine and General Customer requests virtually. Our CallCenter Representatives play a pivotal role in maintaining smooth...
. Your role will also involve forecasting callcenter volumes on a weekly, monthly, and quarterly basis using the provided tools..., which will inform hiring and scheduling plans. You will develop and implement CallCenter Agents’ schedules across teams at the BPO...
Stock Market Today: Multibagger NMDC share price declined 3% on Tuesday following decline in June volumes and price reduction announcements. Should you buy, sell or Hold the stock? Continue Reading »
All eyes will now be on the rainfall trajectory in July given that most of the kharif crop sowing activity is completed by this period. Continue Reading »
Bansal Wire Industries IPO opens on Wednesday, July 3 with a price band of ₹243 to ₹256 per equity share. The company aims to fund ongoing projects and business activities through the IPO proceeds. The issue is a fresh offer of 29,101,562 equity shares. Continue Reading »
Top Gainers and Losers Today : The Sensex lost 34.74 points, or -0.04, to settle at 79476.19, while the Nifty lost 18.1 points, or -0.07, to close at 24141.95. Continue Reading »
While the spectrum auction was uneventful, limited additional investment by telecom companies and their recent tariff hikes should boost profitability Continue Reading »
Stock market today: Nifty 50 hit its fresh all-time high of 24,236.35 during the session but closed 18 points, or 0.07 per cent, lower at 24,123.85. The Sensex also hit its fresh record high of 79,855.87 but slipped 35 points, or 0.04 per cent, to close at 79,441.45. Continue Reading »
Ganesh Green Bharat IPO set to launch on July 5 with a price band of ₹181-190. Retail investors need to apply for a minimum of 600 shares, costing ₹1.14 lakh. Company engages in solar PV modules production and completed projects under government schemes. Continue Reading »