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of experience in a customer service or call center role is preferred, but not mandatory. Excellent communication skills... Apply Now

The Customer Care Team Lead will oversee daily operations within the call center, ensuring seamless service delivery... Analyzing call center data/statistics and key metrics to improve processes, ensure resources are appropriately allocated... Apply Now

and mobile phone charging. Role Profile The Customer Care Team Lead will oversee daily operations within the call center.... Duties and Responsibilities Assist in Analyzing call center data/statistics and key metrics to improve processes, ensure... Apply Now

workflows and standards into Digital development specifications for internal mobile applications, call center tools, the loan... on operational standards, workflows, systems and tools for EEA's dedicated call centers, field teams and back-office teams to help... Apply Now

loyalty and satisfaction while boosting retention and sales across Kenya and Zambia. You'll lead call center teams, align... improvement of call center operations, streamlining processes to improve operational efficiency and customer experience. Identify... Apply Now

into Digital development specifications for internal mobile applications, call center tools, the loan management system... and tools for EEA’s dedicated call centers, field teams and back-office teams to help support customer repayment. The Credit... Apply Now

and satisfaction while boosting retention and sales across Kenya and Zambia. You’ll lead call center teams, align customer experience... mission. Key responsibilities: Process Optimization & Efficiency: Lead the continuous improvement of call center... Apply Now

deadlines. Proficient in call center software’s Problem-solving skills and attention to detail. Additional Requirements... Apply Now

deadlines. Proficient in call center software's Problem-solving skills and attention to detail. Additional Requirements... Apply Now

, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call... controls Effectively provide general information security guidance & technology support to the business Manage on call... Apply Now