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and following up data center operational metrics. Performing regular operational metrics reviews and reports. Monitoring floor... to. Maintaining of all technical documentation of SOPs. Participating in a 24x7 call-out rotating schedule. Keeping abreast... Apply Now

results of suggested business strategies, initiatives, and plans. Collaborate with partners in other functions (Call Center..., Service Center, Commercial Team, etc.) to establish performance standards and create accountability for results Conduct ad... Apply Now

significantly and now employs 400+ people around the world. Job The Call Center Credit Collections Officer will be responsible..., or related field preferred. Minimum of 1-2 years of experience in collections, customer service, or call center roles... Apply Now

JOB DETAILS: Our client's vision is to build a world where people take control of their environment in rewarding and sustainable ways. Our client does this by developing and commercializing life changing technology that solves the biggest ... Apply Now

and following up data center operational metrics. Performing regular operational metrics reviews and reports. Monitoring floor... to. Maintaining of all technical documentation of SOPs. Participating in a 24x7 call-out rotating schedule. Keeping abreast... Apply Now

About US: SLS Solutions International is a service organization offering 24/7 call center services in Uganda... partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the... Apply Now

to customers about products or services. Documenting customer interactions and transactions in a call center software or CRM... At least 2 years experience in working in a call center as Customer Service Representative; Knowledge of call center terminology... Apply Now

Position: Call Center Quality Analyst Reports to: Call Center and Customer Experience Manager Location: Kampala... company has grown significantly and now has employed 100+ people around the world About the role The Call Center Quality... Apply Now

, Skills and Qualifications Minimum of 3 years experience in a Technical Customer Service role within a Call Center... Microsoft Office and proficiency in call center equipment/software programs. Efficient typing and writing skills... Apply Now

Position: After Sales Coordinator Reports to: Call Center and Customer Experience Manager Location: Kampala... role for a proven call center support executive who is excited to manage after sales teams that address customer queries... Apply Now