Desk team to adhere to good practice and ITIL process wherever possible. To liaise with other members of the Service Desk... minimum experience working in service delivery for clients with demanding SLAs ITIL awareness, ideally to at least Foundation level...
_ Familiarity with ITILv3 or ITIL v4 MS Excel ServiceNow Role The following are key responsibilities... Service Management: 1 year (Preferred) Cloud-based services: 1 year (Preferred) ITILv3 or ITIL v4: 1 year (Preferred)...
into testable products. Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL... or Scrum methodology; GenAI Nice to have: Any ServiceNow certification ITIL knowledge and/or certification A systems...
Expert view: Amit Premchandani, Senior Vice President and Fund Manager – Equity at UTI AMC, says disruption risks are emerging in stable sectors like consumer staples as new e-commerce brands challenge established players. Continue Reading »