terminology and experienced with Client, Vendor and stakeholder interaction. A solid understanding of the ITIL Incident & Change... is a plus Able to develop and provide SLA's and KPI's ITIL Certification is a plus. Note: It's well appreciated if the...
Qualifications Job Qualification: Skillsets: Knowledge in ITIL framework 2. Knowledge on Infrastructure (Servers... for critical incident debriefs/Root cause analysis call and reporting Non-Exemption/Must Have Skillsets: 1. Knowledge in ITIL...
Implement and manage release processes for code through development, test, and production environment. Work collaboratively with all participants in software development projects and is supportive of developers and testers as they set up th...
and interpersonal skills, focused on user experience and customer satisfaction Experience with process improvement (e.g., ITIL... with process improvement methodologies such as ITIL or Six Sigma Ability to identify inefficiencies and implement improvements...
Expert view: Amit Premchandani, Senior Vice President and Fund Manager – Equity at UTI AMC, says disruption risks are emerging in stable sectors like consumer staples as new e-commerce brands challenge established players. Continue Reading »