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and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA * Execute change control tickets... by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL... Apply Now

with a diverse group of people. Certifications (Nice to have) TOGAF AWS Solution Architect ITIL Foundations... Apply Now

of delivery, adherence to Best Practice, and continuous improvement in services. Specific Knowledge & Skills: Good ITIL... framework knowledge having have exposure to processes especially in Incident, Problem, Change and Release management. ITIL... Apply Now

. Integration experience with infrastructure monitoring solutions 4. Exposure in defining UX 5. ITIL certified: Foundation V3..., Foundation 4 6. ITIL & ServiceNow certified. ServiceNow CSA certification is preferred 7. Micro-certification on ATF... Apply Now

: Expertise in ServiceNow development and administration. Strong knowledge of ITSM and ITIL processes. Experience... Apply Now

Certifications (Desirable):  PMP/PRINCE 2/ITIL certified Personality traits (a must)  Strong communications skills, both written... Apply Now

and ability to make thoughtful proposals are also among the skills required Strong understanding of ITIL or similar service management... Apply Now

: Expertise in ServiceNow development and administration. Strong knowledge of ITSM and ITIL processes. Experience... Apply Now

relevant experience Graduate / Bachelor Degree ITIL certification will be added advantage Sounds like a match... Apply Now

to global enterprise organisations Relevant certifications in MoveWorks, ServiceNow, ITIL, ITSM or related areas... Apply Now