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providing technical support for critical business systems. - Strong understanding of ITIL processes and procedures. - Experience... Apply Now

and/or business analysis background. Experience in managing IT service requests and incidents. Understanding of ITIL, Service... Apply Now

, or related field. Familiarity with frameworks and standards such as ISO 27001, NIST Cybersecurity Framework, COBIT, and ITIL... Apply Now

with documentation tools such as Google Workspace, Microsoft Word, Confluence, MadCap Flare, or similar. Knowledge of ITIL or other IT... Apply Now

understanding of ITIL practices and familiarity with agile methodologies. Demonstrated experience in leading and managing teams... Apply Now

and technologies. Experience with network monitoring and troubleshooting tools. Knowledge of ITIL processes and best practices... Apply Now

on RCA especially for critical and/or high impacting tickets Knowledge of standard ITIL processes such as life cycle... Apply Now

to provide services related to the IT Command Center, which includes the Compute & Network Operations and ITIL based processes... on ITSM and ITIL disciplines in areas such as Operations, Incident, Change, Service Restoration, Configuration and Workflow... Apply Now

For The Position Familiarity with ITILv3 or ITIL v4 MS Excel ServiceNow WTW is an Equal Opportunity Employer... Apply Now

is an advantage. ITIL and Six Sigma Certifications are a plus. Amenability to shifting schedules as the team operates on a 24/7 basis... Apply Now