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line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation... Apply Now

- e.g. ITIL - in the context of change management and software updates. Responsibilities Working as a member of the... working knowledge of practices relating to service validation and testing - e.g. ITIL - in the context of change management... Apply Now

of Security Policies and ITIL Processes (Incident/Change/Problem Management) Excellent working knowledge of Backup and Disaster... Apply Now

Essential experience with Microsoft 365, SharePoint, Azure, and Veeam Relevant certifications (e.g., ITIL, CompTIA, Microsoft... Apply Now

, 37.5 hours per week (Mon-Fri) Closing Date: 25 June 2024 About the Role Supply service desk support facilities using ITIL... Apply Now

, and experience, as well as consulting our extensive knowledge base and collaborating with the broader IT department. Adhere to ITIL... a Service Desk environment supporting 700+ employees in an ITIL setting. Strong knowledge of Active Directory... Apply Now

-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions... is required. You will have a solid technical background in infrastructure services and be proficient in networking, cloud computing, and managing ITIL... Apply Now

What you will bring: Deep knowledge of ServiceNow solutions Good understanding of ITIL processes Experience in an enterprise... - Nice to have: ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation... Apply Now

including Excel, Word Excellent customer service skills Proven experience working to ITIL best practices... Apply Now

IT skills: Basic understanding of IT frameworks (e.g. COBIT, ITIL, ISO 27001, NIST) and IT transformation initiatives... Apply Now