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will be responsible for overseeing and ensuring the quality-of-service delivery within our call center operations. This role requires... of call center agents’ performance against established quality metrics and benchmarks. Analyze quality data to identify... Apply Now

, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements... groups as needed. Coordinates and facilitates call calibration sessions for call center staff. Provides feedback to call... Apply Now

standards are adhered to Requirements At least 1 year recruitment experience, preferably experience in sourcing call center... Apply Now

. Requirements: Exceptional telephonic skills. Knowledge or experience in health-related terminology. Previous call center... Apply Now

supply chain. Maintaining the customer relationship database and logging call details as per procedure in order to address... query. Achieving and exceeding key performance metrics relating to service delivery Working hours : The contact center... Apply Now

job is Matric; 3 years' call center experience; 2 years' sales experience Computer literate; Familiar with telephone...Position: Sales Call Centre Agent Location: Pretoria Are you all about sales and writing your own cheque... Apply Now

-motivated Sales Consultants to call trial and/or recently lapsed trial customers to get them to become paid subscribers... center Typing speed of minimum 35 wpm Key Competencies and Skills: Excellent communication skills persuasiveness... Apply Now

/ similar role within a call center/ BPO or sales environment. Excellent communication and leadership skills, with the... Apply Now

Helping customers implement innovative cloud computing solutions by using the latest, secured cloud computing technologies for Data Security, Data backup and storage, Improved Collaborations, Excellent Accessibility, Low maintenance cost, M... Apply Now

Dynamic Industry: Dive into the dynamic and fast-paced world of pharmaceuticals. Contribute to advancements in healthcare and make a real impact on people's lives. Drive Sales: Implement effective sales strategies to promote our pharmaceu... Apply Now