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and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials... sessions for call center staff. Provides feedback to call center team leaders and managers. Prepares and analyzes internal... Apply Now

with customer complaints At least 1 year experience in customer services, preferably in a call center At least 6 months technical... to establish relevant information to resolve the query Ensure customer call backs to provide an update on the progress of the... Apply Now

We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape... Apply Now

to customers with regards to delays in supply chain. Maintaining the customer relationship database and logging call... hours : The contact center operates on a 24/7 basis and shifts are rotational This is predominately an office based... Apply Now

to customers with regards to delays in supply chain. Maintaining the customer relationship database and logging call... hours : The contact center operates on a 24/7 basis and shifts are rotational This is predominately an office based... Apply Now

specific key performance indicators and meet expected client service levels. Demanding and time-sensitive call center... Apply Now

At least 1 year experience in customer services, preferably in a call center At least 1 year technical support experience... technical support for resolving technical customer queries with the goal of first call resolution and end-to-end service... Apply Now

to customers with regards to delays in supply chain. Maintaining the customer relationship database and logging call... hours : The contact center operates on a 24/7 basis and shifts are rotational This is predominately an office based... Apply Now

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville... Requirements: - Minimum of 2 years of experience in a Call Centre environment, receiving inbound calls - High energy levels... Apply Now

, showcasing exceptional expertise in call center management. Possess financial sector experience. Demonstrate an in-depth... understanding of BPO/contact center operations, competition, and market trends. Showcase a proven track record in operational... Apply Now