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center operations, focusing on both strategic BPO partnerships and workforce planning excellence. This role requires managing...: 5+ years in shared services / call center management, workforce management, vendor relations, and / or customer service... Apply Now

to inform coaching decisions and actions on both a team and individual level Analyze call center metrics and other performance... Continuously gather feedback from team members and deliver on internal changes and improvements Oversee and manage BPO... Apply Now

more by visiting . Position Summary The Clinical Call Center Site Supervisor is responsible for ensuring the efficient... and effective operation of the call center team. This role involves managing daily activities, monitoring performance... Apply Now

in training required, preferably in a call center environment; or equivalent combination of education and experience... of how various departments in the BPO space collaborate including but not limited to Workforce Management, Talent Acquisition... Apply Now

in training required, preferably in a call center environment; or equivalent combination of education and experience... of how various departments in the BPO space collaborate including but not limited to Workforce Management, Talent Acquisition... Apply Now

and remote employees and is responsible for successful delivery of patient services in a call center and BPO environment. The.... A strong understanding of call center and BPO operations and call center solutions Excellent interpersonal and communication skills... Apply Now

Qualifications: High School Diploma / GED Required 5 years experience with customer service and/or call center 5 years..., etc.) and/or an incentive program. Job Description Key Responsibilities: Support the Senior Concierge Team, Concierge 2 and BPO... Apply Now

Who Are We? Fair Trade Outsourcing™ (FTO) is a fast-growing BPO company and fair-trade outsourcing center... etiquette and giving accurate and timely responses. Meet the established call center guidelines for answering calls. Work... Apply Now

and incorporation of tools and technology. Advanced experience with IVR, workforce management, telephony, and other call center... Personal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing... Apply Now

and incorporation of tools and technology. Advanced experience with IVR, workforce management, telephony, and other call center... Personal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing... Apply Now