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healthy call center production and being proactive when signs of poor health occur Supervise the queue to guarantee adequate... with cross-functional teams and our BPO to drive informed actions. In this fully remote role (LATAM and APAC-based candidates... Apply Now

healthy call center production and being proactive when signs of poor health occur Supervise the queue to guarantee adequate... with cross-functional teams and our BPO to drive informed actions. In this fully remote role (LATAM and APAC-based candidates... Apply Now

agreements of the assigned call/contact center Business Process Outsourcing (BPO) service vendors. The Vendor Manager... product owners and lenders to appropriately evaluate vendor (BPO) performance in handling contacts. Directly implement... Apply Now

. Here you are supported, here you are celebrated, here you can thrive. Your New Role... We are seeking an experienced Contact Center... expenses, evaluating BPO staffing efficiency, and measuring volume delivery against forecast. The candidate... Apply Now

Looking For High School Diploma, GED or equivalent experience. 1+ years of contact center/BPO experience or comparable customer... by utilizing resources to quickly answer on-call questions Promote active Agent engagement through motivation and education... Apply Now

providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest... corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery... Apply Now

telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the... call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based... Apply Now

or call center environment Experience working with BPO partners Experience in data analysis, preferably in a customer... support or call center setting. Strong analytical skills and experience with performance metrics. Experience working... Apply Now

Authentication process *** All new hires will be required to successfully complete our Call Center training classes and demonstrate... development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers... Apply Now

Authentication process *** All new hires will be required to successfully complete our Call Center training classes and demonstrate... development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers... Apply Now