Description: Responsible for facilitating a variety of performance-based learning events. Training is typically focused primarily on concrete skills related to training on processes and procedures, but may include soft skills content. Prima...
multiple data references such as but not limited to attrition report, training satisfaction report, trainer observation... playbook and training audits, etc. Manage account resources including trainer utilization, trainer capacity, training room...
Manage knowledge transfer, material development and training delivery Standardize training modules - ensuring alignment with new process releases Execute process training to Operations team and calibrate results across. Collaborate with ...
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