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and unseen solutions. The routing team is dedicated to ensuring the highest possible route quality for our clients worldwide... Apply Now

office issues. Reviews all RMAs for all vendors and platforms for accuracy and proper routing. Supports the first... Apply Now

office issues. Reviews all RMAs for all vendors and platforms for accuracy and proper routing. Supports the first... Apply Now

/IP, Ethernet, routing protocols, switching, Wi-Fi (wireless), and name resolution protocols preferred. Video conference..., and routing protocols (BGP, OSPF, EIGRP, OTV). Provide 24/7 tier 2 support to on-call network engineers to resolve escalated... Apply Now

of contact center operations, including case management, call routing, multi-channel communications, and workforce optimization... Apply Now

or other data analysis tools. Familiarity with call center platforms and routing systems. Other Qualifications Ability to work... Apply Now

with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking... Apply Now

, Routing, Inventory and Auditing, and customer service departments. Is responsible for the overall direction, coordination... Apply Now

deployments; from MFA to Conditional Access or Intune. Knowledge of TCP/IP and routing protocols layer 2 and layer 3 network... Apply Now

Connect contact center platforms Designing and implementing call flows, IVR scripts, queues, and routing strategies to enhance... in configuring and customizing the Five9 and AWS platforms, including IVR scripting, call routing, and reporting Hands-on experience... Apply Now