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and maintain quality reports at agent, team, and call center level Assist in developing and streamlining Quality procedures... or university with some related work experience, preferred 2-4 Years of relevant call center experience High school diploma... Apply Now

related work experience in the financial services or call center industry and demonstrated service aptitude Previous... Apply Now

as a scheduler for home care agencies is highly preferred. - Call center and customer service experience in the health care or home... Apply Now

. Qualifications: Minimum of 2 to 3 years or more in a Supervisory role, BPO/call center experience is an advantage Team management... Apply Now

and facilitation skills Experience in a Call Center environment is required... – employee surveys, interviews, focus groups, call monitoring sessions Determines gaps in employee proficiency levels Analyzes... Apply Now

Qualifications: College degree is preferred Must have at least of 3+ years team leadership experience from a BPO/Call Center/Shared... Services Customer Service industry Demonstrated understanding of call center/customer service environment and a good knowledge... Apply Now

operational service areas: Collaborative End-User Services, Desktop Services, Groupware Services, Data Center Infrastructure..., process impacts, and solution development discussions to optimize end-to-end solutions Provide on-call technical support... Apply Now

. Qualifications: Bachelor’s degree in a related field Cumulative eight (8)+ years of senior leadership experience in a call center... or shared service environment At least five (5) years as an Operations/Site Director or equivalent position, for a call center... Apply Now

. What ClearSource Needs from You High School / Senior High School Graduate At least 6 months experience in call center setting... Apply Now

those business needs. Focus on continuous process improvement, execution and delivery. Function: Call Center Operations Accountable... (technical): Working knowledge of call center operations and organization required. Prior knowledge of client-specifics preferred... Apply Now