) on any course. Fresh Grad / Entry Level specializing in BPO/CallCenter or equivalent. Required language(s): English.... Responsibilities Handles inbound calls on the first call, through the use of proactive customer service and call control techniques...
or closely related field. BPO or CallCenter industry experience. Strong understanding of Revenue Accounting in the BPO... and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS...
relationships with clients by providing excellent customer service Assists the Business Center in achieving sales goals and targets...-selling of MCBL products. Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans, sales...
relationships with clients by providing excellent customer service Assists the Business Center in achieving sales goals and targets...-selling of MCBL products. Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans, sales...
for performance improvement Uses CallCenter Tools and/or Client Systems to gather data and analyze trends or patterns affecting... for review with Internal Stakeholders and/or clients Collaborates with call quality team members and QA Manager to identify...
out nature of each call and determine the appropriate actions to complete the call. Multi-task across several computer... required. Prior experience in contact center, financial industry or ecommerce environments is strongly preferred. Demonstrated...
inbound and/or outbound phone calls, as assigned. Provides single call/first call request resolution to convert shopping calls... preferred 1-year customer service experience in a contact center environment required Advanced level of English proficiency...
Godrej Consumer Products reported a 14% YoY decline in net profit for Q4 2024, totaling ₹498 crore. Despite revenue growth in Home Care and Personal Care, rising raw material costs affected margins, which fell to 22.6% from 29% in the previous quarter. Continue Reading »
Q3 Results: JSW Steel reported consolidated net profit for the December quarter at Rs719 declined 70% year on year over ₹2450 Crore in the year ago quarter Continue Reading »
Top Gainers and Losers Today : The Sensex lost 329.92 points, or -0.43, to settle at 76520.38, while the Nifty lost 113.15 points, or -0.49, to close at 23205.35. Continue Reading »
Budget 2025: The upcoming budget presents an opportunity to move the real estate sector towards growth and resilience, said experts, who have outlined 4 key expectations that can benefit Continue Reading »