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's Degree Professional Qualifications Project Management certifications preferred (APM, PRINCE2, PRINCE2 Agile, ITIL, PMI... Apply Now

and ITIL Certifications will be an added advantage Strong knowledge of computer hardware and software troubleshooting... Apply Now

in Information Technology, Computer Science or other Computer related field from a recognized University Certifications: ITIL... Apply Now

Management methodologies such as ITIL processes, ideally with certifications in ITIL and Microsoft technologies. Ability to work...): Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation can be advantageous for the candidate... Apply Now

Bachelor's degree in information technology/computer science or related field (Undergraduate or higher). ITIL v4 Certification... Solutions (Solid) Negotiation Skills (Solid) Strategic Thinking (Solid) ITIL – Governance Framework (Solid) Communication... Apply Now

, MAC support, Microsoft Support, and others as needed. Certificates or Licenses: A+ Certification, SCCM, ITIL Working... Apply Now

against defined SLAs and KPIs, implementing quality assurance processes and driving ITIL-based problem management to eliminate repeat... skills and resources. Proficiency in IT Service Management (ITSM) principles and practices, with a strong emphasis on ITIL... Apply Now

on service delivery performance against defined SLAs and KPIs, implementing quality assurance processes and driving ITIL-based... performance metrics, such as SLAs and KPIs with capability to employ ITIL-based problem management and quality assurance processes... Apply Now

) to ensure alignment with industry best practices such as ITIL. Ensure seamless coordination between Service Desk, NOC... and efficiency of service management processes, making data-driven recommendations for improvements. ITIL and Process Governance... Apply Now

, or a related field. Professional: ITIL, OCA, OCP, OCM, or other relevant IT qualifications; Project Management certification (e.g... Apply Now