Found 49 jobs on 5 pages

03 Jan

and perform multiple tasks with attention to detail Ability to communicate call center data/forecasts to all levels of employees...: Intermediate knowledge of call center management and all related calculations Intermediate knowledge of various forecasting...

03 Jan

. Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail Ability to communicate call center data... environment is a plus Technical Proficiency: Intermediate knowledge of call center management and all related calculations...

01 Jan

for resource optimization- By the end of Q2 2025. Design and maintain dashboards and reports to track KPIs, including first call... if Any, with no exceptions to hire Must have worked in a Contact Center environment within WFM team. Proficiency in data analysis...

26 Dec
Call Center Agents at HCS Affiliates Group
Location: Nairobi
Salary: N/A

Computer proficiency in MS Office, G-docs and call center equipment/software programs Organized and logical, willing to adapt... or Social Sciences related field, or having equivalent work experience (6 + months). Previous call center experience...

26 Dec
Call Center Agents at HCS Affiliates Group
Location: Kenya
Salary: N/A

, Kenya. Call Center Agents Our client, an on-demand Courier Service that delivers products ordered through their mobile... app seeks to recruit Call Center Agents ,who will be a key point of contact between the company and their customers. The...

15 Dec
Front Office Executive at Scode Ltd
Location: Kenya
Salary: N/A

& welcome all visitors into the company Manage call center by receiving client requests relied through email and telephone and channel them...

15 Dec
Front Office Executive at Scode Ltd
Location: Nakuru
Salary: N/A

& welcome all visitors into the company Manage call center by receiving client requests relied through email and telephone and channel them...

13 Dec
Customer Success Manager at Peach Cars KE
Location: Nairobi
Salary: N/A

will be responsible for driving Peach success as it relates to customer engagement. Managing both our call center and quality assurance... Call Centers and Quality Assurance teams Seek to automate systems and processes within our call center to build for scale...

12 Dec
Customer Support Specialist at Bolt
Location: Kenya
Salary: N/A

. Support Bolt's Ride-hailing users over both written and call support channels. Support our drivers at the Driver Engagement... Center. Create loyal users by showing them we really care. Work on projects aimed at improving our processes and customer...

12 Dec

, Marketing, Public Relations or related field. Professional banking qualifications a plus. Call Center with proven result... Listening skills Computer skills and familiar with call center technology. Honest and with high integrity. Remuneration...