IT Support Officer will be responsible for managing the back-end of our SAAS software and assisting end-users... operation and user satisfaction. Key Responsibilities: Back-End Management: Monitor and maintain the SAAS software to ensure...
process and improve customer satisfaction. Proactively assure highest level of system and software availability and up time.... Provide 1st and 2nd Level support. Point person for debugging issues and gathering of logs in deployed software or STB...
applications and changes to existing application and software packages. Provide suggestion/solution on development roadblocks... knowledge and understanding of various IT systems, applications, and infrastructure. Proficiency in software development...
expected range. - Unlimited on-line (remote) and on-site support for and its related System Software - Perform 24x7 monitoring.../software installed on the server - Perform 24x7 monitoring of critical server (The Company shall provide details on the method...
recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software... Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2's Spring...
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