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processes and ServiceNow customizations. Best Practices and Governance: Adhere to ServiceNow best practices and ITIL standards... Apply Now

modules such as Incident Management, Change Management, and CMDB. - Solid understanding of ITIL processes and best practices... Apply Now

ITIL/ITSM or other industry-related certification is preferred People leadership and direction experience Professional... Apply Now

. Experience in ITIL and IT Service Management processes such as Incident Management, Event Management / Monitoring, Change Request... Apply Now

Required Certified z/OS Administrator ITIL Foundation Certification... Apply Now

in business , technology, or science. Fluent in English; a command of French is an advantage. Project Management / ITIL... Apply Now

system performance Follow ITIL processes and exhibit expertise in Incident, Problem and change management Ensure SLA... Apply Now

(oral and written) Certifications: ITIL, PMP, PMI. Why consider Novartis? Our purpose is to reimagine medicine... Apply Now

. Experience in ITIL and IT Service Management processes such as Incident Management, Event Management / Monitoring, Change Request... Apply Now

as necessary.Knowledge on implementing ITIL practices in Support.Work on service improvement & automationExcellent communication... skills, managing customers and handling escalations.Knowledge of implementing ITIL practices in Support.Work Experience:5... Apply Now