on resolutions Basic understanding of ITSM tools for ticket handling and reporting Strong process understanding around ITIL and can... and fluent in English Certifications ITIL V3 Foundation (preferred) MCSA: Windows 10 (preferred) Supervisor...
a ServiceDesk Senior - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Roles and Responsibilities: - Provide L2.... - Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. - Sound knowledge of ITIL...
as a consultant to business operations and implement ITIL practices in HP and Partner managed environment. Recommend new technologies.... Knowledge and Skills: Demonstrates an in-depth knowledge of key ITIL and Service Desk Services' operational policies...
designing, implementing, and managing IT General Controls (ITGC) and ITIL processes, with a strong background in operational... support and ITIL-driven methodologies. Leadership and Influence: Demonstrated ability to drive change and act as a change...
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