and/or in a callcenter environment A 2-year degree in IT/Computer Science or Business Administration preferred 1-2 years... of administrative work preferred Experience in software a plus Callcenter experience a plus REQUIRED WORK SCHEDULE Full Time...
Nature of relations: Support Frequency: Weekly External: Channel Partners CallCenter partners IT / mobility vendors... with detailing Manage the PSF CSI processes at field and call centre Manage the process related trainings and training contents...
On-Call), proactively own the incidents assigned by GSD or escalated by either customers or support teams and provide... and complex data Center. 3 - ITIL framework, SigSigma 4- CCNA (Basic knowledge to understand the ongoing troubleshooting...
: Bangalore Note: This role requires the candidate to be available for on-call shifts on a rotational basis, covering 24 hours... Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit...
new Enterprise Cloud Services program. Your role will be with the Center of Excellence teams comprising Database... / Structure day2day documentation as needed. Willingness to take on-call duty/Weekend tasks during working hours. The on-call...
tasks through scripting. Provide feedback from customers/users to the team. Maintain an on-call runbook, on-going... record of problem analysis and resolution activity in an on-call tracking system. Desired Skills: Good exposure...
& Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call... Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support...
and healthcare of SharePoint Online environment on Message Center updates. Resolve all end user access, permission, authentication... requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution...
and monitoring of complex data center network solutions.This position requires a deeper understanding of all the latest networking... as a primary on-call engineer in resolving complex network incidents and outages and file RCAs wherever applicable. Provide...
Nature of relations: Support Frequency: Weekly External: Channel Partners CallCenter partners IT / mobility vendors... with detailing Manage the PSF CSI processes at field and call centre Manage the process related trainings and training contents...
Expert view: Amit Premchandani, Senior Vice President and Fund Manager – Equity at UTI AMC, says disruption risks are emerging in stable sectors like consumer staples as new e-commerce brands challenge established players. Continue Reading »
Market outlook 2025: Indian stock market benchmark Nifty 50 looks set to end the year 2024 with moderate gains. The index is up 9 per cent this year so far. Last year, the index had clocked a gain of 20 per cent. Continue Reading »