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la adquisición y retención de clientes. Supervisar el rendimiento de las campañas y coordinar con el call center para garantizar... estrategias de crecimiento. 📞 Gestión del call center y calidad de los leads: Supervisar y coordinar la gestión del call center... Apply Now

BPO, formado por más de 9.000 empleados en la que damos soporte a más de 1.500 empresas en servicios de call center...¡Somos Diagonal - Grupo Servinform! Uno de los principales grupos de externalización de servicios de contact center y... Apply Now

manner, while maintaining the highest level of quality support in every customer interaction Achieve call center metrics... to customers while maintaining effective communications during conversations Responsible for ensuring call resolution in a timely... Apply Now

email and phone (only outgoing calls, not a call center); Be the voice of our customers: The customer's voice is precious... Apply Now

Experience in implementation, testing, or technical support is a big advantage. 📞 Prior experience in IT call center services... Apply Now

, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes... Apply Now

management strategy Optimize call center operational team by defining potential TIER structure & demand distribution Define... Apply Now

al cliente y resolver consultas de manera eficiente. Requisitos Idealmente, experiencia previa en un entorno de Call Center... Apply Now

for performance improvement Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting... for review with Internal Stakeholders and/or clients Collaborates with call quality team members and QA Manager to identify... Apply Now

from providers. Plan, develop, deliver, and evaluate training initiatives for call center, handling and crew Maintain up... process improvements to enhance efficiency and automation in the contact center, as well as among handling staff and crew... Apply Now