Take escalated calls(internally) and act as supporting cast to agents Monitor individual, team and callcenter results to identify...Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly...
. They have a callcenter or workflow-oriented background, and world-class customer service skills. The primary focus of this position... and use of departmental resources, policies and procedures Maintains acceptable call lengths, while remaining friendly, informative...
monitored evaluation scores, and trends daily. Utilize company software to locate calls and listen to call recordings... call evaluations/audits in a timely fashion. Proven reliability and punctuality as it pertains to attendance. Skills...
Job Description: Job Title: Temp Contact Center Operations Team Lead Reports to: Telesales Manager Location... and put our customers at the center of everything we do. Join our diverse, in-house, team where you will feel valued...
our customers at the center of everything we do. Join our diverse, in-house, team where you will feel valued and inspired... experience. The ideal candidate will come from a call Centre, customer service or sales environment. Demonstrate superior...
: At least 3 CXC subjects (inclusive of English) Experience in a similar environment (callcenter experience is an asset). Be 18...Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly...
, Psychology, Human Resources, or a related field. At least 2 years' experience working as a callcenter trainer. Additional...Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly...
offering comprehensive services to its clients. Our company specializes in callcenter and BPO services, software development... leverage emerging and classic communication channels. Services range from complete callcenter services to maintaining...
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Brent crude and US WTI had had dropped by more than a dollar early in the session on easing tensions between Israel and Iran, along with nagging concerns on demand from top oil importer China. Continue Reading »
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