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Management is responsible for managing the intraday performance of one program or line of business within a Call Center... applications with agent(s) and command center Candidate Profile Proficient in Excel as most Visual Basic Knowledge (Macros... Apply Now

is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Call... Center Workforce Management (WFM) Administrator will partner with the Workforce Management team, monitors real time inbound... Apply Now

is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Call... Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real... Apply Now

Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly... Required Heart NVQJ certification/Associates Degree or Higher Preferred EXPERIENCE: Minimum of 1 Year experience in call centre... Apply Now

: Minimum of 1 year of customer service experience, preferably in a call center environment. Communication Skills: Strong verbal..., and other customer service tools (experience with call center software is a plus). Multitasking Ability: Able to manage multiple... Apply Now

care management to improve their customers' experience. Continuum customer care and call center solutions leverage world... Apply Now

care management to improve their customers' experience. Continuum customer care and call center solutions leverage world... Apply Now

Hi, We're Centerfield. Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world's leading brands. Powered by our proprietary Dugout platform, ... Apply Now

supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate... supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy... Apply Now

of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of a group of call center associates including work and attendance monitoring in accordance with organization policy... Apply Now