and FrontOffice System 熟练使用微软办公软件和前台系统 Experience - 经验 1 year experience in guest / customer service... to supervisor/Assistant Manager if he/she unable to assist 处理客人的投诉、问询和请求,如果自己无法提供协助,则将问题转给主管和经理助理 。 11. Is familiar...
to and communicates with the FrontOfficeManager or Assistant FrontOfficeManager on all pertinent matters affecting guest service...· Manage the activities of a frontoffice shift ensuring that guests receive prompt, professional attention...
1. Reports directly to and communicates with the FrontOfficeManager on all pertinent matters affecting guest service....Supervises and directs Reception and Reservations personnel. 对接待部和预订部工作人员进行监督和指导。 7.Supports and assists FrontOffice...
, etc.). Communicate effectively with the FrontOffice and Groups & Tours teams to maximize inhouse and group business for the restaurant... alike. The Outlet Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton...
和记录未按预订抵店的预订情况 · Record special billing arrangements for groups and conventions 对团队和会议的特别账单安排进行记录 · Liaise with FrontOfficeManager...· In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 在经...
所有监管部门有足够的人手参与日常营运。 l Supervise the work and operation of the FrontOffice team. Ensure colleagues are executing their respective job tasks... to date, developing training plans, career development, mentoring and motivation of all FrontOffice colleagues. 遵守条例及规定,及时...
-Reports directly to and communicates with the FrontOfficeManager on all pertinent matters affecting guest service... problems 就客人的需求做出反应并解决相关问题。 -Manage the activities of a frontOffice shift ensuring that guests receive prompt,Provides...
· Reports directly to and communicates with the FrontOfficeManager on all pertinent matters affecting guest service...人的需求做出反应并解决相关问题 · Supervises and directs Reception and Reservations personnel · 对接待部和预订部工作人员进行监督和指导 · Supports and assists FrontOffice...
邮资及货物。 · Maintain order and security of guest keys and other selected keys kept in FrontOffice, ensuring key issue policy is followed...单上的促销内容,以及洲际酒店集团的促销政策。 · Attends to guest's complaints, inquiries and requests, referees problems to supervisor/Duty Manager...
. To liaise with the Front Desk Manager and Security Officer in handling and undertaking incident of crime and accidents affecting...出它背后的原因和分享改进方法。 To attend and participate actively at the monthly FrontOffice meeting and provide feedback, suggestions and effective solutions...
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