. CRM Oversight: Oversee the use of the CRM system, ensuring efficient issue resolution and identifying areas for escalation.... Ability to troubleshoot complex technical issues effectively. Solid understanding of CRM systems and their role in customer support...
interactions and preferences in CRM systems. Sales and Business Development: Identify opportunities for upselling, cross... skills. Ability to understand technical concepts and explain them in simple terms. Proficiency in CRM tools and Microsoft...
in English and Afrikaans Proficient in MS Office and any CRM software Proven experience as a Sales Administrator or similar... records in the CRM system Coordinate with other departments, such as inventory and shipping, to ensure timely order...
Expert view: Amit Premchandani, Senior Vice President and Fund Manager – Equity at UTI AMC, says disruption risks are emerging in stable sectors like consumer staples as new e-commerce brands challenge established players. Continue Reading »