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. Ability to articulate IT issues and recommendations in non-technical terms. Familiarity with IT governance frameworks, such as ITIL... Apply Now

, DNS, Monitoring Tools, CDN, etc. NICE TO HAVE: - VOIP related skills and experience - ITIL certification - Operations... trade certifications for wireless and CCIE, Cloud, Management, firewall, load balancers and ITIL certifications... Apply Now

d'incident, d'investigation de causes profondes, gestion des problèmes ; Bonne connaissance des pratiques ITIL, DevSecOps... de processus d'opérations ; Gestion d'équipe sur appel ; Expérience en gestion d'incident et de problème (ITIL). Ce... Apply Now

Connaissance du droit contractuel et de la gestion de la prestation de services TI (ITIL) de préférence, mais non essentielle... Apply Now

., Microsoft Certified Systems Administrator/Engineer, ITIL, Project Management Professional (PMP), Certified Information Systems... Apply Now

Knowledge of contract law and IT Service Delivery Management (ITIL) preferred but not essential. Proficiency in Microsoft... Apply Now

environment with understanding of operational process such as incident and change management including ITIL, and LEAN... Apply Now

Knowledge of contract law and IT Service Delivery Management (ITIL) preferred but not essential. Proficiency in Microsoft... Apply Now

. The incumbent must be conversant with project control frameworks such as COBIT and/or ITIL. What We Offer Commitment... Apply Now

. - Strong understanding of ITIL processes and procedures. - Experience with incident management and problem management. - Excellent... Apply Now