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customer. Perform incident and service request handling based on ITIL. Creates, manages and update tickets based on the support... Apply Now

English; Good understanding of ITIL support principles; Self-motivated and proactive individual with a willingness to travel... Apply Now

. Thinking combined with excellent troubleshooting skills, preferably with experience following ITIL standards Position... Apply Now

and alerting for managed services Maintenance of and adherence to ITIL practices for hosted services together with active... the operational delivery of commercial SaaS offerings Familiarity with ITIL frameworks Experience of ISO27001... Apply Now

direction ITIL certified Responsibilities Provide end to end ownership of customer service contracts Building relationships... of the customer service contracts Work across our ITIL based services, incident, problem, change and release management... Apply Now

of ITIL practices What's on Offer Join a well known brand within IT Services Flexible working options Work within a company... Apply Now

on experience in a technical infrastructure operations/data center environment Understanding of ITIL and ISO operating guidelines...; certification in ITIL preferred Strong leadership abilities and team management skills Must have technical and hands-on experience... Apply Now

Ticketing tools (e.g. JIRA, ServiceNow) and ITIL support process such as Request Fulfilment, Incident Management, Problem... Apply Now

, preferably with experience following ITIL standards Position will be based in Malaysia, Kuala Lumpur... Apply Now

techniques and participate in project execution, using methodologies like SCRUM. You will understand the importance of ITIL... Apply Now