graduate Worked in service Industry Preferably with at least 6 months callcenter experience. Experience in callcenter... of each call Attend to customer queries, concerns and complaints and provide first time call resolution Escalate calls to proper...
to their existing Clients. Expertly and promptly resolve client inquiries at the first point of contact or call out to appropriate... are preferred. Ability to perform in a fast-paced and high-volume service center Ability to multi-task alongside compliance to the...
professionals are accepted If college undergraduate, 1-2yrs of relevant work experience in a callcenter Excellent written... and issues including researching and exploring alternative solutions Creates promised solutions or after call work and escalates...
of progressive technology experience, including 2-4 years on Case Management orTelephony and callcenter experience as technical... experience in callcenter operations, including managing high-volume inbound and outbound environments. Familiarity...
professionals are accepted If college undergraduate, 1-2yrs of relevant work experience in a callcenter Excellent written... and issues including researching and exploring alternative solutions Creates promised solutions or after call work and escalates...
and callcenter solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top... with your impressive knowledge and analytics in the contact center industry. Can you BE ONE? HELP MANY in a way that produces results...
and Capacity Planning 1+ years of supervisory experience in a callcenter environment Experience in analytic and reporting... Solid knowledge of callcenter metrics and WFM policies and procedures (Involves RTA knowledge validation thru testing...
Twelve months on from the 7 October attacks which led to Israel's war in Gaza, our international editor says the region is on the edge of something even worse. Continue Reading »
Gold prices fell in the domestic futures market due to weak global signals and a stronger dollar. A robust US jobs report diminished hopes for a rate cut by the US Fed in November. Continue Reading »
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Stocks in focus today: The Life Insurance Corporation of India (LIC) has increased its stake in both Bank of Maharashtra and Apollo Tyres, signaling growing investor interest in these companies Continue Reading »
Bank Nifty Trading Strategy Today: With the view on the downside, Rahul Ghose suggests a low-risk Bank Nifty options strategy from hedged.in which makes money if the Bank Nifty falls below 51,200 by the end of 16th Oct weekly expiry. Continue Reading »
Nifty 50, Sensex today: The trends on Gift Nifty also indicate a positive start for the Indian benchmark index. The Gift Nifty was trading around 25,250 level, a premium of nearly 60 points from the Nifty futures’ previous close. Continue Reading »