Found 20 jobs on 2 pages

29 May
Operations Manager - Contact Center Operations
Location: Montego Bay, Jamaica
Salary: N/A

) 3-5 years Call Center (BPO) Management experience. Strong experience in Sales and Customer Service...Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly...

26 May
Quality Assurance Analyst
Location: Montego Bay, Jamaica
Salary: N/A

monitored evaluation scores, and trends daily. Utilize company software to locate calls and listen to call recordings... call evaluations/audits in a timely fashion. Proven reliability and punctuality as it pertains to attendance. Skills...

26 May

: At least 3 CXC subjects (inclusive of English) Experience in a similar environment (call center experience is an asset). Be 18...Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly...

18 May
CJ223: Customer Solutions Representative Associate
Location: Kingston, Jamaica
Salary: N/A

/resolution or two (2) current years as a FedEx call center Customer Representative. Minimum Required Skills: Extensive...

16 May
Customer Service Representative
Location: Montego Bay, Jamaica
Salary: N/A

Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly... Preferred EXPERIENCE: Minimum of 1 Year experience in call centre-setting Experience in doing outbound sales/cold calling...

12 May
Customer Service Representative (Temp) - Montego Bay, Jamaica
Location: Montego Bay, Jamaica
Salary: N/A

: At least 3 CXC subjects (inclusive of English) Experience in a similar environment (call center experience is an asset...Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly...

10 May
CJ223: Customer Solutions Representative Associate
Location: Kingston, Jamaica
Salary: N/A

/resolution or two (2) current years as a FedEx call center Customer Representative. Minimum Required Skills: Extensive...

09 May
Workforce Management Reporting Analyst
Location: Montego Bay, Jamaica
Salary: N/A

Contax360 BPO Solutions Inc, a leading provider of global contact center solutions and a dynamic, focused and upwardly... schedules and real-time (intra-day) management to support multi-department contact center operations. The ability to create...

05 May
Quality Analyst (QA) - Montego Bay, Jamaica
Location: Montego Bay, Jamaica
Salary: N/A

performance of our call center agents who deal with our existing and potential customers. The QA will monitor inbound and outbound.... This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making...

05 May

Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly... customer issues via one call resolution guidelines and/or escalated process Maintain a balance between company policy...