Location: Mandaluyong City, Metro Manila - Manila City, Metro Manila
Salary: N/A
and accurate reporting on callcenter performance. Interface with CallCenter Supervisors, Customer Service Reps, support business... CallCenter experience (for Internal) Knowledge: Intermediate knowledge in MS Office especially MS Excel Previous...
and latitude. Work on the delinquent accounts and perform collection activites Call customers and inform about the account... At least 2nd year college completion 1 to 2 Years of contact center experince Minimum 1 Yr of collections experience Need...
metrics of the CSR's such as Emails/Calls per hour, After Call Work Time, and Average Handle Time. Maintain base... completing cross-functional workforce tasks as needed. Have you got what it takes? Minimum of 2+ years in the contact center...
and latitude. * Work on the delinquent accounts and perform collection activites Call customers and inform about the account... At least 2nd year college completion 1 to 2 Years of contact center experince Minimum 1 Yr of collections experience Need...
, motivate, and develop front line supervisory staff responsible for the day-to-day performance of teams of callcenter agents... & Other Characteristics Strong knowledge of call centre operations. Basic understanding of financial reports and forecasting...
as needed. Qualifications -Verbal fluency in English. -1+ year of success in a healthcare-related callcenter environment; alternatively, 3...+ years' experience in a callcenter with US clients. -Preferably experienced in working with Dental Offices. -Demonstrated...
a healthcare-related callcenter environment; alternatively, 3+ years' experience in a callcenter with US clients. -Preferably... Responsibilities: -Effectively manage call flow, resolve issues, and address clinical questions that patients might have. -Prepare...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global... could see you: Promote and upsell products Conduct call outs to customers or service centers as per client request Lead Generation...
Worked in service Industry Experience of 6 months and above desirable. Experience in callcenter will be an advantage... of each call Attend to customer queries, concerns and complaints and provide first time call resolution Escalate calls to proper...
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