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., Zendesk, Freshdesk, Jira) to track and manage support requests. Develop a proactive support model, including predictive.... Hands-on experience with ticketing and CRM tools (Zendesk, Freshdesk, Jira, Salesforce, HubSpot). Knowledge of incident... Apply Now

that incidents are logged. Log and track all incidents via the ITSM tool (Jira) and follow the incident management process. Working... and knowledge of API protocols Experience with SQL querying Technical Skills: Good experience with Enterprise Platforms (Jira... Apply Now

and defects using JIRA. Identify, report, and track defects and issues, ensuring proper steps to reproduce are documented... and concise steps to reproduce. Comfortable working within Agile/SCRUM methodologies, with proficiency in JIRA for test case... Apply Now

and defects using JIRA. Identify, report, and track defects and issues, ensuring proper steps to reproduce are documented... and concise steps to reproduce. Comfortable working within Agile/SCRUM methodologies, with proficiency in JIRA for test case... Apply Now

that all security events and incidents (internal / external) are logged into Jira and regularly updated and closed within the set SLA... Apply Now

, troubleshooting errors/problems in systems, Operating Systems, SCI/ 3rd party software, raising tickets to JIRA. Maintain necessary... if required. To secure computer systems from virus and hackers. Manage all CO IT incidents and support requests by using JIRA for Response... Apply Now

experience in software testing. Familiarity with testing tools like Selenium, JIRA, Postman, or TestRail. Understanding of APIs... Apply Now

that all security events and incidents (internal / external) are logged into Jira and regularly updated and closed within the set SLA... Apply Now

that all security events and incidents (internal / external) are logged into Jira and regularly updated and closed within the set SLA... Apply Now

, process mapping, and stakeholder communication. Experience with SQL, Excel, Google sheets, Jira, Asana. Understanding..., dashboards, data, development, business analyst, requirement gathering, process mapping, communication, excel, google, jira... Apply Now