including Active Directory. Must have a working knowledge of AVAYA VOIP phone units. Must have strong knowledge of MS Office... VOIP phone unit administration, installation, deployment. Provide technical guidance to End Users after escalation...
individual with a voice and network background, you have a good knowledge of VOIP technology and work in an environment... knowledge and experience with VoIP software and related protocols such as SIP, SDP, RTP, Q.931 Good understanding of IP/DNS...
, rolling out Desktop changes through Group Policy, applying desktop patches, etc). Perform VOIP phone unit administration... knowledge of AVAYA VOIP phone units. Must have strong knowledge of MS Office products. Must understand basic LAN, telephony...
of documentation, including appropriate policies and procedures for all aspects of VoIP network Able to troubleshoot with the Network... team on network issues related to VOIP technologies installation, administration, operation, trouble diagnosis...
call Assist in basic troubleshooting on technologies such as ADSL, Ethernet, IPVPN, VoIP Manage the in-coming calls... and Foundry devices. Experience of technologies and protocols such as Ethernet, MPLS, ADSL, SDH, VoIP and layer 3 protocols...
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