as a telesales representative or in other sales/marketing roles. Previous exposure to contact/callcenter environments... is advantageous. Thrives in a sales-driven, commission-oriented environment. Minimum of 2 years of sales experience (contact center...
experience in customer service or callcenter environment. Strong verbal and written communication skills. Ability to work... in a fast-paced environment and handle high call volumes. Good problem-solving and conflict-resolution skills. Familiarity...
& advertising/callcenter preferable. Minimum of Diploma qualifications, preferably with tertiary education Must be willing... and handle call types from several Lines of Business (Merchant, Credit, Servicing, etc.,) including Fraud. Provide premium...
there's a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers... Administrative/Other Adherence to work and call schedules Timely completion of any Company or Department required training. Performs...
& advertising/callcenter preferable. Minimum of Diploma qualifications, preferably with tertiary education Must be willing... and handle call types from several Lines of Business (Merchant, Credit, Servicing, etc.,) including Fraud. Provide premium...
in quality assurance within a callcenter or customer service environment is required, with a focus on both voice and non-voice... channels Strong understanding of callcenter operations, customer service best practices, and multi-channel support dynamics...
of CallCenter experience Any Bachelor's degree required Excellent command of English (Read, Write, Speak) Excellent... by teams outside the Contact Center. Willingness to work in rotational shifts including Weekends. Avoiding unscheduled...
, Microsoft Office, and networks. Training in IT end-user support and global shared services / callcenter environments highly... and second level IT and Oracle e-Business applications support in international organizations, global callcenter or service desk...
for performance improvement Uses CallCenter Tools and/or Client Systems to gather data and analyze trends or patterns affecting... for review with Internal Stakeholders and/or clients Collaborates with call quality team members and QA Manager to identify...
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