Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly... customer issues via one call resolution guidelines and/or escalated process Maintain a balance between company policy...
Contax360 BPO Solutions, a leading global contact center solutions provider and a dynamic, focused and upwardly mobile... issues via one-call resolution guidelines and/or escalated process Maintain a balance between company policy and customer...
The ideal candidate will come from a high-volume recruiting/sourcing callcenter environment... projects globally. These recruiting assignments normally call for identifying the candidates in the following skill areas...
Supervisors and Customer contact center employees. The Senior Operations Manager will coach employees to succeed in all areas... and objectives in performance, production and quality; examines root causes of issues to achieve solutions. Manages call lists...
offering comprehensive services to its clients. Our company specializes in callcenter and BPO services, software development... leverage emerging and classic communication channels. Services range from complete callcenter services to maintaining...
offering comprehensive services to its clients. Our company specializes in callcenter and BPO services, software development... leverage emerging and classic communication channels. Services range from complete callcenter services to maintaining...
) 3-5 years CallCenter (BPO) Management experience. Strong experience in Sales and Customer Service...Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly...
monitored evaluation scores, and trends daily. Utilize company software to locate calls and listen to call recordings... call evaluations/audits in a timely fashion. Proven reliability and punctuality as it pertains to attendance. Skills...
: At least 3 CXC subjects (inclusive of English) Experience in a similar environment (callcenter experience is an asset...Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly...
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