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and coordinate the adoption of workforce best practices across markets. Your role will also involve forecasting call center volumes.... You will develop and implement Call Center Agents’ schedules across teams at the BPO premises and monitor call center performance in... Apply Now

forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools, which will inform hiring... and scheduling plans. You will develop and implement Call Center Agents' schedules across teams at the BPO premises and monitor call... Apply Now

experience and having worked in a Call Center would be an added advantage. Basic computer skills with a typing speed... experience for patients when they call or chat, achieving first-time resolution and providing adequate information... Apply Now

communication skills (Inbound & Outbound) experience from Call Center role. Effective communicator with the ability to present... Apply Now

. Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools..., which will inform hiring and scheduling plans. You will develop and implement Call Center Agents’ schedules across teams at the BPO... Apply Now

forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools, which will inform hiring... and scheduling plans. You will develop and implement Call Center Agents' schedules across teams at the BPO premises and monitor call... Apply Now

, MINIMUM REQUIREMENTS Minimum 1-year proven experience as a call center representative in a BPO Excellent written and verbal English... with their issues Full understanding of how to deliver a positive customer journey whilst maintaining strict call-handling KPIs... Apply Now

. Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools..., which will inform hiring and scheduling plans. You will develop and implement Call Center Agents' schedules across teams at the BPO... Apply Now

, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers... that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported... Apply Now

Delivering a better way to cook Customer Experience Lead Responsibilities Call Center Management: Oversee Call... Center operations, including inbound and outbound customer interactions. Develop and implement best practices for call... Apply Now