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Authentication process. *** All new hires will be required to successfully complete our Call Center training classes... solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration... Apply Now

and exceeds performance targets Perfomance Monitoring-Monitor and analyze call center metrics, such as AHT, FCR, CSAT scores... regular reports on call center performance, trends, and key metrics. Analuze data to identify patterns, trends, and areas... Apply Now

and exceeds performance targets Perfomance Monitoring-Monitor and analyze call center metrics, such as AHT, FCR, CSAT scores... regular reports on call center performance, trends, and key metrics. Analuze data to identify patterns, trends, and areas... Apply Now

experience. 8+ years of leadership experience within a Call/Contact Center. 10+ years Vendor Management/BPO experience... organization. This position manages the contract process and the business relationships with outsourced contact center operations... Apply Now

complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen. Must Pass... and emails and input data and file Address issues to provide first call resolution New hire must have a working device... Apply Now

complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen. Must Pass... and emails and input data and file Address issues to provide first call resolution New hire must have a working device... Apply Now

telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the... call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based... Apply Now

Program. Employee Discounts Program! Job Summary: We are searching for polite, professional Customer Service Call Center... Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive... Apply Now

of related experience specializing in Employee Labor Relations is required. Exposure in handling LR for a BPO or Call Center... Apply Now

the IT side of the Call Center industry. Prior experience as a Technical Account Manager or other technical customer... Project Management background (PMP/Scrum/Agile) Technical background in call center technologies including IVR/call delivery... Apply Now