about the role Overall description: CASE MANAGEMENT FOLLOW UP AND RESOLUTION The L2 Network Engineer: Manage ticketing tool to track, update and process customer cases daily. Acknowledge incidents within agreed SLA. Provide advance...
about the role Mission / Role This position will give you the possibility to provide the first level of support (L1), as per Service Level Agreements and internal processes, to both French and international customers on a wide range of ...
Company Description A propos de Talan Mauritius Talan Mauritius est la filiale mauricienne du groupe Talan. Depuis près de 20 ans, Talan, cabinet de conseil en innovation et transformation par la technologie, conseille, accompagne et ...
about the role Overall description: CASE MANAGEMENT FOLLOW UP AND RESOLUTION The L2 Network Engineer: Manage ticketing tool to track, update and process customer cases daily. Acknowledge incidents within agreed SLA. Provide advance...
about the role Overall description: CASE MANAGEMENT FOLLOW UP AND RESOLUTION The L2 Network Engineer: Manage ticketing tool to track, update and process customer cases daily. Acknowledge incidents within agreed SLA. Provide advance...
about the role Overall Description Focus 20% on backlog operations and 80% on other tasks as define below. To act as an operational point of contact on support service for customer/ business partner. To ensure excellent customer and q...
about the role Responsabilité : Automatiser des processus de déploiement et de gestion d’infrastructure en interrogeant des collections APIs proposées par différents vendeurs. Mettre en place et maintenir des workflows dans des environn...
about the role Overall description: CASE MANAGEMENT FOLLOW UP AND RESOLUTION The L2 Network Engineer: Manage ticketing tool to track, update and process customer cases daily. Acknowledge incidents within agreed SLA. Provide advance...
about the role Support Wide Area Networks (WAN), LAN WiFi, Office Telephony, IoT and platform servers for Customer NOC (Network Operations Center) Manage ticketing tool to track, update and process customer cases daily. Proactive monit...
Company Description Talan Mauritius est la filiale mauricienne du groupe Talan. Depuis près de 20 ans, Talan, cabinet de conseil en innovation et transformation par la technologie, conseille, accompagne et met en œuvre les projets de tr...
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