defined for the associates in the process Softskills (Desired) Ability to resolve conflicts constructively SoftSkills... consistency in measurement Work closely with Trainer / SME and Operations team to conduct team huddles & PKT Perform transaction...
feedback and coaching to agents to improve their performance, softskills, and customer interaction techniques. Collaborate... Office (PowerPoint, Word, Excel) Should have experience in softskills training Should have experience in managing & leading...
, technologies, Finance scheme, consumer offers, incentive schemes, selling skills and communication skills. Sales Coachin g...: Providing ongoing coaching and support to Sales Advisor to improve their sales skills, customer engagement techniques...
) Measurement of the customer service representative's softskills Authentication - Measurement of the customer service... representative's softskills Negotiation skill- finding out the problem and if required to make a decision on waiving off...
to a fast paced changing environment SoftSkills Coaching and mentoring skills Above average presentation skills Listening..., experience, technical and performance skills Formulate individualized plan with the CSRs/Nurse Associates to fully understand...
to a fast paced changing environment SoftSkills Coaching and mentoring skills Above average presentation skills Listening..., experience, technical and performance skills Formulate individualized plan with the CSRs/Nurse Associates to fully understand...
trainings on processes, softskills, MTI reduction, and cultural sensitivity. Support training initiatives on the floor...: refresher training modules on the process, L&D, etc. Monitor calls and emails on communication and softskills (telephone...
-to-haves) Skills: Instructional Design Skills (a good-to-have skill) +1year experience as a Trainer Flexible to work in... through coaching, feedback and communication-based projects. Requirements for this role include: Key Skills: Communication...
World number one Scottie Scheffler says he prepared for round two at the US PGA Championship by warming up in his jail cell after being arrested. Continue Reading »
At 1304 GMT, spot gold surged by 0.9% to $2,396.81 per ounce. Bullion prices have climbed by 1.5% this week, following a one-month high on Thursday. In the meantime, gold futures for June delivery in the U.S. concluded 0.4% lower, settling at 2385.50 per ounce. Continue Reading »
Looking ahead, the long-term prospects for Bitcoin remain tied to its fundamentals, including its limited supply and growing adoption as a store of value and hedge against inflation, according to Siddharta Gupta, SVP, Business and Strategic Alliances, CoinDCX. Continue Reading »
MOIL Share Price Today: Shares of the PSU mining company rallied 19 per cent to hit a fresh 52-week high mark of ₹524.60 apiece on the BSE after reporting March quarter results Continue Reading »
The contours of the IPO are still being worked out, but it is expected to be largely an offer for sale by early angel investors and other shareholders, including Jhunjhunwala’s Rare Enterprises.IKS Health has appointed ICICI Securities, Nomura, Jefferies, JPMorgan, and JM Financial to manage the IPO Continue Reading »
Stock Market Today: Mazagon Dock Shipbuilders' share price rose 14.5 per cent to scale an all-time high on Friday, before closing with gains of 12.18 per cent at ₹2,737 on the NSE. Should you buy, hold or sell the stock that has risen 250 per cent in a year and 1529 per cent in five years? Continue Reading »
Motilal Oswal foresees significant long-term growth opportunities for the Indian auto component industry, driven by global OEMs' supply chain diversification strategies and supportive government policies like 'Make in India'. The industry is expected to invest $6.5–7.0 billion over the next 5 years. Continue Reading »
ICICI Securities initiates coverage on Tata Technologies with ‘buy’ call, target price of ₹1,330. Tata Tech, despite downward trend, is well-positioned in auto-engineering segment. Tata Power also receives ‘buy’ call and target price of ₹490, with focus on leading renewable energy platform. Continue Reading »
Top Gainers and Losers Today : The Sensex gained 253.31 points, or 0.34, to settle at 73663.72, while the Nifty gained 62.25 points, or 0.28, to close at 22403.85. Continue Reading »