Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists... definition of structural design requirements. Willing to support a 24/7 on-call rotation schedule and the ability to work...
with Leadership team to enhance Customer Experiences by implementing successful callcenter programs o Identify, Recommend... and Support the implementation of various programs for the improvement of callcenter Quality o Identify potential quality...
Job Description: Basic Function Experience in 2 to 4 years in US based inbound callcenter/HRO process Receives.... Acquires substantial knowledge concerning Human Resources policies, programs, and procedures that allow first call resolution...
at all times and to also ensure that standards are driven by the Center Manager(s) while providing ownership value. To oversee... to time. To monitor SMS data / Call Centre escalated queries / Alive Chat mails or any other marketing activities promoted...
Location: Chennai, Tamil Nadu - Mumbai, Maharashtra
Salary: N/A
that will generate leads to the center.- Be available for second level counseling as necessary (customer house call/ online calls/ in... center calls) in support of omnichannel customer experience and support the sales team with closures.- Ensure target CSAT...
and Global Critical Incident Center team, the Incident Commander should have solid technical knowledge of complex SaaS systems... Center is a 24 x 7 operation, the Incident Commander will be required to cover rotating weekend shifts and be flexible...
to resolve Conduct and interact with US team via Skype call in order to enhance good relationships Attend professional... Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS...
, as needed. - Provide on-call support which will require some nights and weekends. - Occasional business travel and travel to other company... - Experience with automatic contact routing, VoIP and any contact center case management tools. - Basic/Working knowledge of Six...
Management, Disaster Recovery, Data Center Support. - Experience with Servers, Infrastructure, Platform Sizing, Infrastructure... or mental disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free...
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Along with RIL, TCS and Infosys, other firms whose m-cap declined include ITC, Life Insurance Corporation (LIC), Hindustan Unilever Ltd, Bharti Airtel and ICICI Bank. Continue Reading »